Support Services

Support Services

Overview

We originate from a strong ERP consulting background and have supported some of the mission critical projects in the industry which is up and running till date. With our vast experience in ERP, we adopt a 3 layered approach when it comes to ERP support.

ERP Programming Support

  • Through this model we offer our clients with ERP application programming support capacities to meet the demands of "steady state" development work, to more complex work associated with major ERP Release upgrades. A combination of onsite and offshore ERP Programming professionals bring the required skills and experience levels to meet the demands associated with ERP integration and custom programming needs.

ERP Functional Application Support

  • The foundation of our Functional Support Services is the ERP application help desk support. The ERP Functional support help desk serves end-users, business unit "power users" and the ERP application portfolio manager(s) who are in need of Level 1, 2 or 3 functional application support. On demand project related support is provided under this offering.

ERP Infrastructure Support

  • This support encompasses the disciplines of ERP software configuration management like ERP Basis, Database and Operating System usage. This also provides help desk support services, production control assistance and proactive ERP configuration management like integration management, database management and performance monitoring & tuning.

Vrikshmarri Integrates businesses implementing the standard applications such as

  • SAP | Oracle EBS | Microsoft Dynamics | ERP on Cloud

To find out more on our ERP Support services please reach us back at  This email address is being protected from spambots. You need JavaScript enabled to view it.

SUPPLY CHAIN MANAGEMENT

Supply Chain Management (SCM) enables collaborative network optimization across the extended supply chain, and helps companies to work closely with their partners, enhance responsiveness to customer demands and remain competitive."

What do we do?

VrikshMarri Softsat Technologies Implements software solutions either out-of-box or configuring, customizing to the needs of business. Having implemented them, VMSS also upgrades and Maintains them ensuring proper handholding, reliable support and 24x7 availiabilty of system.

Who is VrikshMarri?

VrikshMarri Softsat Technologies is an IT/ITeS Company rendering Services in ERP, Geo- Spatial & E-Governance segments across Manufacturing, Retail, Media, Defense Logistics, Agriculture, Oil & Gas, Education, Ports, Goverment Sectors.

VrikshMarri Softsat Technologies is backed by a dedicated team with sound Techno-Functional Skills, arising out of good number of years of domain expertise resulting in sound consulting and solution architecting skills.